Terms & Conditions

DO NOT USE THIS SITE IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY. In an emergency call 911, visit the nearest emergency room, or seek immediate medical assistance.

These Terms of Use govern your access to and use of Zion Online Care services, website, content, functionality, and healthcare-related offerings. By accessing or using the website, you agree to be bound by these Terms and Conditions.

1. Privacy

Please review our Privacy Policy and Notice of Privacy Practices for information about how we collect, use, and protect your personal information.

2. Changes to These Terms

We may revise and update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

3. Medical Disclaimer

The information available through this website is provided for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical condition.

4. Reliance on Information

Any reliance on information provided through the website is at your own risk. We do not guarantee the accuracy, completeness, or usefulness of any content.

5. Electronic Communications

By creating an account or using our services, you consent to receive electronic communications including emails, SMS messages, notifications, disclosures, and legally required notices.

6. Website Changes

We reserve the right to modify, suspend, or discontinue any portion of the website or services at any time without notice.

7. Ownership of Content

All website content, trademarks, logos, graphics, text, software, and intellectual property remain the exclusive property of Zion Online Care or its licensors.

8. Trademarks

The Zion Online Care name, logos, designs, service marks, and branding are protected under applicable trademark laws.

9. Acceptable Use

• Do not misuse or interfere with website operations.
• Do not attempt unauthorized access to systems or data.
• Do not distribute malicious software or harmful code.
• Do not impersonate another person or organization.
• Do not copy, modify, or redistribute website content without permission.

10. Pharmacy and Prescription Services

Prescriptions, when issued by licensed providers, may be fulfilled by one of our partner pharmacies where permitted by law. Prescription decisions remain solely at the discretion of the treating healthcare provider. Our current pharmacy partners are:

RedRock Pharmacy — 1240 E 100 S #220, St. George, UT 84790 | 801-433-9500 | redrockhomepharmacy.com

Health Warehouse — 7107 Industrial Rd, Florence, KY 41042 | 800-748-7001 | healthwarehouse.com

Precision Medicine — 2657 Merrick Road, Bellmore, NY 11710 | 516-833-6262 | precisionmeds.com

Triad Rx — 26258 Pollard Road, Daphne, AL 36526 | 251-380-7630 | triadrx.us

These pharmacy partners are licensed to ship prescription medications across all 50 U.S. states, where permitted by applicable state law.

11. Payments and Billing

By submitting a payment method, you authorize us to charge applicable fees, taxes, subscriptions, and recurring charges associated with services you select.

12. Refund Policy

All sales are final except as expressly stated in the applicable Refund Policy or where required by law.

13. Promotions

Promotional offers, referral programs, and discounts may be subject to additional terms and eligibility requirements.

14. Termination

We may suspend or terminate access to the website or services at any time for violations of these Terms or other lawful reasons.

15. Third-Party Links

The website may contain links to third-party websites. We are not responsible for their content, privacy practices, or operations.

16. Disclaimer of Warranties

The website and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.

17. Limitation of Liability

To the fullest extent permitted by law, Zion Online Care shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from the use of the website or services.

18. Indemnification

You agree to indemnify and hold harmless Zion Online Care and its affiliates from claims, liabilities, damages, and expenses arising from your use of the website.

19. Governing Law

These Terms shall be governed by the laws of the State of Iowa, United States.

20. Arbitration and Dispute Resolution

Disputes shall be resolved through binding arbitration on an individual basis. Class actions and jury trials are waived where permitted by law.

21. Severability

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

22. Geographic Restrictions

The website is intended for users located in jurisdictions where its use is lawful.

23. Contact Information

Email: info@ziononlinecare.com
Phone: 1-855-200-9087

Disclaimer

We facilitate access to online consultations with licensed healthcare providers. Healthcare providers make independent clinical decisions. Prescriptions are not guaranteed. If prescribed, medications may be fulfilled by partner pharmacies where permitted by law. This service is not intended for emergencies.